okie.

things hasnt been really smooth for yesterday. totally not my day. very upset can =(

got screwed by a customer yesterday while working at the service centre. it's a sunday and the mood was totally spoilt by him.

the whole situation, by what i have been through, goes something like this:

firstly, i dont have the queue system in my computer. so usually my colleagues will let me know if there's a redemption for me. redemption queue starts with 3, and followed by 3 numbers.

so yesterday what happens was my colleague told me got two redemption for me. i remembered i heard 3004 and 3005. maybe i heard wrongly. i dont think my colleague will say the wrong numbers, but, i dont know. i just heard 3004 and 3005.

usually my colleague will call the number for me and direct to me. then she called the person and gestured him/her towards me. after finishing, naturally is 3005's turn right. so i told my colleague to call out through the system for me. it was very busy then so she asked me to just say out the number.

so i said out VERY LOUDLY: 3005.

no response.

then i just waited. but still no response. i still say to my colleague: eh, nobody respond eh. i said quite a few times i think. then i settled down to do my stuffs. it came to me that the person might have either took the wrong number, or has walked out.

a lady walked in and not sure of which button to press. so i told her 3rd button. and signalled her here to me. then i served her. i saw her number was 3005 then. she also took another servicing number. -.- so after that i just served her and stuffs.

that guy who got the 3004 number became very pissed. and i think he talked to the manager.

at that time i knew something happened. and accidentally, i jumped his queue. not in purpose can.

after that he came to my desk. and i had finished the lady's redemption. so i proceed on his. then the manager was next to me. he told him: i guess she still dont know what has happened right?

i was VERY PISSED at that moment. but i still held back and calmly asked him about the gifts he's redeeming and double check his email address. he also asked me if our system worked that way.

i went urm. and didnt know what to reply. after like staring at what he's writing for quite some time, i said no.

so while processing his orders, or i had already finished, either way he told the manager: jill and you has apologised. and she still dont feel apologetic.

he said that TWICE. then the manager tried to explain im an attached then he said he's going to complain or smth. cant really remember what he said. and he walked away. in between he took a name card from my desk and wrote my name on it.



okay fuck. i was screwed by him.

but i still dont understand a guy like him in his thirties (i supposed.) would be THAT PETTY. i mean, come on lah, the time you spent to complain, wouldnt it be better to spend on more QUALITY stuffs! even took a nap that long would cause him to be handsome-er. (but no. he's those i will not take a second look. oh wait, i wont even look at him -.-)

and. i dont even understand why i should be apologetic. you mean if i say sorry, i could turn back time and serve you first? knn. it is not that i say sorry you would put it back to the past. you will still be clinging on it can. zzz

i hope he kena some CWO that makes him work in a service line FOR LIFE. then probably he would understand how is it feel like to be in this line!

not that i dont feel like im at fault. but i feel that i didnt do it on purpose. 不知者无罪. NO?!!

whatever. to him i might be just a staff who purposely go against him.

he said that line TWICE to show how unhappy he is. but on the other hand, i feel he's just another '小人'. 小气的人. in that sense that he shows his ungraciousness by repeating it twice.

BUT THEN AGAIN,

what's the use of complaining so much right now when i could have told him off right in the face? say me HUM or whatsoever. but if i could point the middle finger and finished my attachment peacefully, who wouldnt do that?!

i fucking will not let him screwed up attachment like that. just a few more weeks and there goes it, i will seriously will fight him out till he's dead. bang him down or make him slip and fall, any other ways to disturb his life as much as he did it to me.

if he will complain to me straight to my office, im sure dead. but im not going to repeat my attachment. i will make sure he pay it. NB.

and surely i will have to think of explanation if that's the case. if he DIE also need an apology, i will probably write an email to him (oh did i mention, his email address is so geeky. like some DARKEMPIRE or DARKKNIGHT or whatever shit.), that goes something like this:

I am sorry if my inexperience in this service line has caused you such GREAT inconvenience and loss. you MF, SOAB.

HAHAHAHAHHAA. sounds good.

i just hope he doesnt do it.

this thing has been going in my head, running in circles ever since it happened. i would have been stronger but emotionally, im not like that. by doing that, he already made me distressed COMPLETELY. im not strong and i dont have to act strong. but how one could stay cool for so long especially there's troublemaker like him?

we are all humans. and shouldnt we help each other?! we all live under the same world and yet he's doing so much to me. humans made mistakes. but if you could be slightly more forgiving than anyone else, i would sincerely appreciate that. and i think you should apologise to me, if you insist on an apology, because you caused me to be emotionally stressed up.

okay. chill. he's just another f. zzz



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i was just sending emails to my six other sisters about a gathering.. wanted to attached a photo inside. and i found this!



HAHA. cute.



okayy. photos dated way back.

on a gathering with ice age peeps at pepper lunch:



the rest drank cold drinks but i have hot tea! LOL traditional or what.

ANYWAY i heard when having fast food and you drink cold drinks.. it will solidify the fats!! LOL. so i will have hot tea next time. =xx


group photo.







this girl cheat my feelings. she say she wont be going for the gathering. i was so sad!! then after that she turned up. -.- rah. see how evil she is!!



then out of a sudden zhengwei and fangjie was talking about some army stuffs. with me sitting in between them and listening. actually didnt really listen. cause when two guys started to talk about army, as a girl i think naturally i will just 'shut down'. but i was looking at how serious when they talked about army.



the pictures taken is to act like im listening to both of them. lol. but the thing is they still dont know pris taking pictures!! and keep talking. so basically im just acting as if im listening real attentively. lol.



couldnt help laughing out.





see that zhengwei act cute!! -.-



new year's eve gathering!

supposed to be a class outing but after nicole suddenly backed out... it turned out to be a skaters' gathering. three couples..

we went to seoul garden to have dinner.



see that handsome boy!! =P



my colleague steffeny got it right. she said we two look alike. the hair cover half the face. didnt realise it till i see this photo. HAHA! oops.





i think this picture is the nicest. =D







watched fireworks and hang around for awhile before heading to dd's house! lol. stupid sw last minute backout so i had to stay at his house. lol.



like this photo the best!! =DD

<33



i hasnt got my revolution set. it's 2010 already but 2009 seems to be like way too fast forward. everything happen so quickly. once i thought to myself cny was over. then we ended another semester of school. and it was my birthday. and now, the previous year has ended. wow amazing i have just lived another year.

i have plenty of things i want to do after i graduated. other than working, i want to sign up to a class! like join pilates or another gym sport, which i forgot the name. planning to join ocbc bicycle event as volunteer with my sister as well. and hopefully the graduation trip goes well. though im not sure if it will happens. and also hopefully khimmy and i got the plan executed. =xx

and of course, is to get my dd 'legal'. =xx

i cant wait for attachment to end! seriously!


okayy. gotta go rush my periodic report. =D

♥ 1:27 PM